Waddell & Reed

Product and Sales Support Professionals

In addition to the guidance and support your local leadership provides, you can tap into our product and sales support professionals. These highly qualified subject matter experts are dedicated to professional growth and have achieved advanced designations in their respective fields of expertise.

Our product and sales support teams deliver superior service and are enthusiastic about putting their knowledge and skills to work for you. Most importantly, they have been in your shoes, understand your challenges and anticipate your needs. They will help you develop an action plan that capitalizes on your strengths and works for your unique book of business.

Financial Advisor Sales Team (FAST)
The Financial Advisors Sales Team is a pre-sale case consultation service staffed with subject matter experts in the areas of insurance, investments, retirement plans and financial planning. They are committed to providing detailed, direct and responsive product and planning sales support to advisors and field leaders.

Investment Sales
The Ivy Investments Regional Vice Presidents – Investment Sales (RVPIS) deliver ongoing investment product support, portfolio development consultation, industry updates, insight into recent trends, competitive analysis and value-add programs. Further, they present at client and prospecting events utilizing our thematic Market Matters seminars. With direct access to the Investment Management team, they provide timely insight into our distinct investment process, along with economic/market outlook for the Waddell & Reed Advisors Funds, Ivy Funds, Ivy Funds Variable

Insurance Portfolios and Ivy Funds InvestEd 529 Plan portfolios. The RVPIS rely on the expertise of the Regional Sales Specialists, an inbound/outbound call team that delivers exceptional customer service and sales support.

Practice Development
The Regional Directors - Planning and Practice Development (RDPPD) are industry seasoned professionals dedicated to enhancing your practice's efficiency, revenue, profitability and ultimately the relationships you establish with your clients. Through group and one-on-one meetings, the RDPPD coach on use and positioning of products and services, our comprehensive financial planning approach, and leveraging technology to increase efficiency, productivity and the client experience.

Through practice development, you'll receive support to navigate the complexities of the non-advisory components of your practice. Seven key areas of focus, each supported by specific actions that create operational efficiencies, help you minimize time spent on your practice so you can maximize your time with clients and prospects.

Retirement Sales Support and Marketing
The Retirement Plans Sales Consultants (RPSC) provide global support for your retirement plans marketing and sales efforts by: responding to advanced pre-sale questions; offering plan type recommendations; and promoting issues-focused marketing. The RPSC are the front-line connection to, and authority for, our retirement plan platforms and the products, issues, and activities directly attributed to them. In addition, the RPSC provide prospecting strategies, presentation and closing techniques and plan implementation consultation. Your retirement plan sales efforts are further supported by Retirement Plan Sales Specialists (RPSS) who answer questions on plan parameters, platforms, products, government legislation and sales resources.

Financial Planning
Our team of highly experienced financial planning professionals provides ongoing support and development for our suite of financial planning products and services. In addition, our Advanced Planning Case Consultants are on hand to assist you with complex financial planning analysis in conjunction with FOCUSPlan® Premier.

Advisor Technology
Technology is an increasingly important component of a productive advisor's practice. The Advisor Technology team focuses on the optimization of existing and new tools with an eye toward simplifying how you do business. We value and actively solicit input from our field to better understand the needs and to craft solutions that deliver maximum value.

Brokerage Services
Rely on the expertise of our Brokerage Services team to support your basic brokerage needs including account opening, transferring assets, movement of cash, purchase and sale of securities and other transactions. In addition, the team processes business associated with direct holdings your clients may have with other mutual fund companies. Our clearing firm is Pershing LLC. For more than 70 years, Pershing has been a leading global provider of financial business solutions to many of the world’s most respected financial organizations. As a result, we are able to provide you with the best of our in-house capabilities along with one of the industry’s leading clearing infrastructures.

Client Services
Waddell & Reed’s Client Services team is a resource group led by industry experts with substantial tenure, training and professional designations. With Client Services on the job, you aren’t expected to know all the answers all the time. Client Services will assist you and your clients by researching inquiries and following up with immediate and accurate responses. You can rely on the team to provide support from submission of business through tax reporting. The team serves as a knowledge leader and remains abreast of the ever-changing financial services landscape by participating in industry education forums. As an incentive for the company’s top 250 advisors, Client Services provides an exclusive level of dedicated support. In pursuit of its goal to provide high-quality service, Client Services adheres to industry benchmarks and standards.