We are continuously developing new and improved ways to address your hardware and
software challenges. We appreciate and understand the value of your time and are
acutely aware of the critical nature of your data. Recognizing that system issues
and viruses can be devastating to your productivity and your clients, we arm you
with the professional support, responsive resources and technical expertise you
need exactly when you need it.
KEY AREAS OF SERVICE
Whether you are purchasing a new PC, configuring your current PC and installing
all necessary applications, or networking your PC in your local office, our technical
support team is ready to help. We offer detailed documentation to ensure that your
PC meets all requirements.
No matter your issue, we provide thorough assistance on all applications
and services within our technology bundle as well as popular software applications
such as Microsoft Office, and Adobe Acrobat.
Virus and Spyware Protection
Given the electronic nature of today's business, it is likely that you have highly
confidential client information on your computer. This is why viruses and spyware
can be a dangerous threat. We'll help you select appropriate virus protection software
and assist with installation and ongoing support.
When available and with your consent, our technical support professionals can remotely
access your computer to help find and resolve any problems or challenges. Or, when
such access is not possible, our proprietary system evaluation tool can help us
diagnose and resolve the issue.